Onclaude - Empowering Design Innovators Beta

Kristina Tool

Milan, Italy

designer looking for business partners, collaborators, creative partners, networking consultant, design-driven innovation, design innovation, design strategy, design thinking, experience design, presenter, service design, teacher, trainer, writer

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About

Service Designer and Design Strategist. American in Milan working to bring insights from a multi-cultural perspective to create better experiences.

Works with private industry and public sector to examine the experiences created and the processes which produce them from the customer's perspective.

Applying the strategies and tools of Service Design and Design Thinking offers new ways for organizations to innovate services and experiences while improving operating efficiencies, resulting in more satisfied customers, improved market competitiveness and a better bottom line.

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Giorgio Ferri over 3 years ago

2014-074-18%2017.12.25

Hi. :)

Updates

Kristina Tool

almost 4 years ago

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Forrester Global Service Design Agency Overview

 Forrester Research  will be releasing its first report service design agencies world wide. Kristina Tool Studios is pleased to have been  selected to be included as part of their global overview.

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Kristina Tool

almost 4 years ago

Kristina_lecco%20(2)

Women in Action Sports

Very pleased to be working with Onclaude in developing the
Women in Action Sports   which is the first of Onclaude's Design Thinking Tank projects. Looking forward to what we will learn!

 

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Kristina Tool

about 4 years ago

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Unconference: Benchmarking Public Service Design in Milan

  Kristina Tool Thursday, November 28, 2013 from 3:00 PM to 7:30 PM (CET) Milan, Italy 

Register on Eventbrite http://www.eventbrite.com/event/8988533947

Come exchange ideas during the Unconference on Public Service Design in Milan. Join a group of developers and managers of social and public services, designers, service designers, and researchers from Finland’s University of Lapland at The Impact Hub in Milan the afternoon of  Thursday, November 28th for an open exchange of ideas surrounding Public Service Design in Milan.

Share ideas on challenges faced and overcome in improving public services. Topics of discussion will be defined by participants and can include the following:

  • Examining the customer journey across all touch points to create better managed and delivered services
  • Identifying and overcoming the obstacles in delivering improved public services
  • ROI on developing better public services: metrics and results
  • Balancing efficiencies and delight in public services


The Event is FREE, Register on Eventbrite.  Limited to 35 participants. Plan to join us afterwards for an aperitivo afterwards to carry on the discussion! Contact Kristina Tool info@kristinatool.com for any questions.


Also we hope to have a live stream, so if you can't join us in person check back for details on the stream!


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Maria Serra about 4 years ago

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Interesting! We'll be joining you!

Works

Contact

Kristina Tool

Address

Staticmap?size=78x78&sensor=false&zoom=4&markers=45.4654542%2c9

Milan, Italy

Contact

+39 320 077 3216

www.kristinatool.com